SHIPPING POLICY

Please read our shipping policy before placing your order.

process Time

Inside Kinks All Natural Hair Growth Collection only ships ON SATURDAYS!!! Please note that all domestic shipping takes 3-5 days, international shipping can take anywhere between 15-20 days. Please note that the international shipping can take longer than 15-20 days. Once orders are received, they cannot be cancelled in our system. All packages are shipped through USPS and are shipped Priority. Inside Kinks All Natural Hair Growth Collection is not responsible for packages that have been marked delivered but not received by the customer. Orders in the aforementioned situation will not receive refunds.

 

Delayed Shipping:

Inside Kinks All Natural Hair Growth Collection is not responsible for packages that did not arrive by the estimated due date. This can be because of severe weather conditions or slow delivery by USPS. Customers are not entitled to a refund due to delayed shipping once a tracking number has been updated. Once you receive your tracking number, we are no longer responsible for the package as it not in our facility.

 

Items Not In Stock:

We strive to have all of our products available for immediate shipment. Due to popularity and high demand for our products, some products may go on back order. We will take all necessary steps to advise you in a prompt manner if this situation occurs. If it is possible to ship a portion of an order, we will send out all available items and place the remainder as a back-order, to be shipped as soon as possible with no extra shipping charges to you.


Damaged Packages

Inside Kinks All Natural Hair Growth Collection is not responsible for damaged packages. When all products leave our facilities, they are intact, packaged with care and marked ‘Fragile’. However, the USPS can mishandle packages - this is completely out of our control. We offer full or partial refunds on a case by case basis. Inside Kinks All Natural Hair Growth Collection reserves the right to deny any customer a full or partial refund due to damaged packages.


Incorrect Shipping Address

If a package is returned to Inside Kinks All Natural Hair Growth Collection due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Inside Kinks All Natural Hair Growth Collection is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.